Retention and Loyalty Associate

Mungmee Ecommerce Co.,Ltd.

Bangkok, Thailand


Digital Marketing / Associate

Oct 3

Job Description

  1.  Understand customer insight and identify the key drivers to retain users with Mungmee platform. 
  2.  Translate business requirements into loyalty program goals and execute the plan and develop campaigns to grow user engagement and partners collaborations.
  3. Develop the loyalty schemes for both sellers and buyers to create desired behavior and stickiness to Mungmee to assure business requirements compliance
  4.  Evaluates program performance and investigates opportunities in order to recommend promotions and strategies to optimize the plan. 
  5.  Cooperation with Software development team to configure and enhance Mungmee platform.
  6.  Coordination of internal departments, such as Marketing, IT, Finance, Legal, senior leadership, and external suppliers to execute the plan
  7.  Brief, review and approve related materials to promote the programs
  8.  Work collaboratively with Analytics, Finance and other Loyalty Development counterparts to forecast, manage and analyze program performance metrics and to report on activities.


  1.  Bachelor degree in Business administration, Management, Marketing, or related experience
  2.  3-5 years of experience working with loyalty marketing ( or Marketing, Trade Marketing, and Sales)
  3.  Strong analytical and organizational skills
  4.  Experience in modeling and analyzing various KPIs
  5.  Basic Knowledge of software supporting sales and loyalty programs
  6.  Knowledge of retail would be an advantage

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Mungmee Ecommerce Co.,Ltd.

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