Senior Account Executive

Job Overview

Senior account executives are responsible for effectively managing existing customer accounts and convincing new customers to purchase company products or services. They lead a team of account executives, develop effective sales proposals, and solicit customer feedback.

Responsibilities and Duties

• Overseeing a team of account executives to ensure that sales objectives are achieved.
• Setting reasonable sales quotas to be achieved by the sales team.
• Developing long-lasting relationships with new customers.
• Managing existing customer accounts by ensuring that existing customers remain satisfied with company products and services.
• Developing and implementing effective account plans to retain existing customers.
• Identifying customer needs and communicating how company products and services fulfill those needs.
• Developing solid sales proposals to convince potential and existing customers to purchase company products and services.
• Collecting customer feedback to determine product and service shortfalls.

Qualifications/ Required Skills/Abilities

• Bachelor's degree in marketing, communications, business administration or management, or related field.
• Proven experience working as a senior account executive.(At least 2 years)
• Proficiency in all Microsoft Office applications and Customer Relationship Management (CRM) software.
• Outstanding negotiation and consultative sales skills.
• Excellent leadership and management skills.
• Strong analytical and problem-solving skills.
• Effective communication skills.
• Exceptional customer service skills.