MarTech Product Performance Management Lead

MFEC Public Company Limited

Chatuchak, Bangkok, Bangkok, Thailand Remote

Full-time

Sales / Business / Mid-Senior

Jun 6

As a MarTech Product Performance Management Lead, you will be responsible to Leading Marketing Technology including seeking New Marketing Technology to serve our client. You will Lead our partner on pitching strategy, Implementation and drive performance. You will have to set new standards for customer relations based on insight and the intelligent deployment of technology. As a Martech Product Performance Management Lead, you will play an important role in terms of working with Marketing Technology Consultant, Marketing Research and Strategy to pushing the limits of technology

What you will be doing

  • Lead and develop end-to-end execution plans such as kick off project, train and education, carry on implementation , dive product performance with partner. 
  • Drive Strategy and performance of CDP, Marketing Automation, Chat bot, Voice bot, Social listening to achievement KPIs with Team and partner.
  • Identify strategic partners and product as well as acquire new partner and product
  • Proactive in develop practical hypothesis to lead all stakeholders in order to acquire/analyze data and, draw conclusions to suggest business strategy and actionable recommendations for optimizing product performance, and any business activities to client
  • Deeply understanding end-to-end customer journey across omni-platform include Website, App, OTT Box, Social media, and any digital related outlets from lead acquisition in both in-bound & out-bound/ SEO/ SEM, user experience, engagement performance, content and product flows, business pipeline across owned, earned, and paid media
  • Excellent communication and clearly statement of results with visualizing dashboard/ presentation/ reports/ that narrate business impacts to stakeholders within the company (including in top management, content production, technology, revenue, marketing, financial and product partner teams) and outside of the company.
  • Strong problem solving, quantitative and analytical abilities
  • Organize and drive successful effective management project via collaboration with stakeholders.
  • Ensure accuracy of data and deliverables of reporting with comprehensive policies and processes
  • Oversee the data/report requests process: tracking requests submitted, prioritization, approval, etc.
  • Build Customer satisfaction make sure our client are happy with our product and service

Qualifications

  • 3-5+ years of experience in digital content or platform business with proven leadership, team management and managerial ability
  • Experience with DMP, CDP, Social Listening, Marketing Automation, Chatbot
  • Experience with data visualization tools: Tableau, Raw, chart.js, etc (is a plus)
  • Experience with Excel, Word, and PowerPoint.
  • Experience & knowledge of data analytics or tools is a plus (i.e. querying languages: SLQ, SA, big data tools: Teradata, Aster, Hadoop, etc. and related)
  • Preferred skills: Self-motivated and highly accountable with an ability to balance multiple projects while working under tight deadlines
  • Ability to solve problems creatively, be resourceful, and develop innovative solutions for analysis
  • Ability to learn quickly about how new technologies and approaches could affect the design process
  • Ability to work independently with minimal supervision
  • A team-player with good communication skills

Desired values:

  • Visionary and risk-taking and creative attitude
  • Having self Passion and direction on life
  • Willing to learn, innovate, try new ideas, and push the boundaries
  • Able to quickly take initiative and think out of the box to solve problems
  • Strong sense of accountability and integrity, work ethic and drive to succeed


MFEC OKR: As MFEC People, you will be a part of our talent team. Besides your main responsibilities, you do have special projects as part of OKR. However, the percentages will be different according to the positions and teams

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MFEC Public Company Limited

MFEC PLC is positioned as a premier IT services provider specializing in network computing and e-business

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